Onsite Infrastructure Management

For an end to end user experience!

Reducing cost by driving operational efficiency innovatively has made to every manager’s KRA. This inturn has resulted in taking up more projects and developing in-house capabilities can become expensive. With IT needs constantly evolving, it is necessary to stay updated and innovative in terms of structure, team and talent. Also this service has been tailor made for organizations to increase agility in the system and to accommodate hiring restrictions.

The need to maintain the IT Environment in terms of the Infrastructure performance, availability and security, is the key to business operations and outcome. It’s the decision of the Companies to setup their own team or outsource the IT Infrastructure Management to a capable vendor. This is based on their nature of business and other factors that govern business.

Built on delivering superlative user experience, Futurenet’s Onsite Infrastructure Management gives the organization an edge over the other players in the market. Our Staff Augmentation Services model caters to the needs of the Customer by providing resources with the right kind of skill and experience to be stationed at their premise. The simple Staff Augmentation Services mandates Customer to completely govern the people in terms of Work allocation. Staff Augmentation with Service Level Management (SLM) will be Managed Services that works in a Co-sourced model, involving both the Vendor and Customer in governance, where vendor holds the major responsibility. The time window of the Support Services will vary depending on the Customer from normal working hours to 24 x 7 Support.

The need for Staff Augmentation is being felt in situations whenever there is skills shortage, capability issue and emergency Staffing requirements which impacts the Support Services and in turn the business. This model is simple with minimal contract requirements and simple cost model that is invoiced on a Monthly basis. Although this is cost and time effective, for organization that looks at a long- term operational requirement, there is another model which would best fit the need. This is Staff Augmentation with SLM.

The Staff Augmentation with SLM works on a Vendor managed delivery model, processes and tools. With Futurenet taking up the risk of delivery, the value creation is relatively high in this model, and so is the service commitment. This helps vendor to have a holistic view to focus and deliver Customer delight and Enhanced End User experience. With an experienced team delivering high quality support and value oriented services to the clients, both the models follow an ISO Standard and ITIL framework driven Service delivery. The 20years of experience has given the ownership in assuring service satisfaction at the highest level, and this has been followed by us as our primary motto.

Our Approach to Augment Staff
Requirement
Gathering & Analysis
  • Job description
  • Start date
  • Contract period
  • Assign to
    Recruitment team
Candidate sourcing
  • Profile hunting from various sources, if not available on bench
  • Sourcing the best talent
  • Fitment to client requirement
Candidate preparation
  • Basic orientation program for selected candidate
  • Preparation for customer interview if mandated
Offer Letter & Back ground verification
  • Release the offer letter post costomer approval
  • Do the background verification for Work experince, Criminal records & Medical history
On boarding & Start Date
  • Appointment letter Sign off
  • Introduction of Employee to work environment

With an experienced team delivering high quality support and value oriented services to the clients, both the models follow an ISO Standard and ITIL framework driven Service delivery. The 20years of experience has given the ownership in assuring service satisfaction at the highest level, and this has been followed by us as our primary motto.

Our Portfolio of Services
Case Studies

How FutureNet Embraced Possibility and EmPowered its customers through Onsite Infrastructure Management.

Cut down OpEx by 30% through implementing Remote Infrastructure Management solutions

Achieved complete and enhanced infrastructure availability for a leading drilling production business.

Like to know the Solution / Result
Solution

Implemented data centre consolidation and WAN infrastructure revamp and optimization

Result

Achieved 100% Infrastructure Availability along with reducing 50% cost through optimization.

Resulted in higher productivity and predictability

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© Futurenet 2018. All Rights Reserved