Onsite Infrastructure Services
This service offers the management of both the Data Center and End User Computing environment as per the requirement specifications of our Customers. This gives our Company the opportunity to get a holistic view of Customer experience, thus enabling us to achieve superlative End User experience.
This service offering help those Customers, who want to have an in-house team from the Service provider to run in a Managed Services Support, due to specific Business reasons. We have proven expertise in delivering high Quality Support and value oriented services to our Customers in this area.
As an ISO Certified and ITIL framework process oriented Company, our motto has been Service Assurance at the highest level, due to the length and breadth of our experience and expertise built over 20 years’ time.
Taking Complete ownership and Customer first approach have been in our DNA, which has given us the opportunity to serve and retain our Customers for a longer time.
The time window of the Support Services will vary depending on the Customer from normal working hours to 24 x 7 Support. This Service broadly covers the listed portfolios
- Data Center Services
- Server & Storage Support
- Network Support
- End User Services
- Service Desk
- Desk Side Support
- Workplace as a Service