Remote Infrastructure Management Services

Remote Infrastructure Management Services

Managing IT infrastructure, whether it’s on-prim or on-Cloud, in different locations and time zones has been a major challenge for most of the enterprises around the Globe. To achieve higher availability and improved performance for the complex infrastructure, enterprises are seeking for a cost effective and efficient Remote Infrastructure Management Services (RIMS) that can govern and control the IT Infrastructure Environment to ensure round the clock availability.

RIMS-2Are you worried about outsourcing infrastructure management partly or wholly? We own complete end-to-end management right from Monitoring to maintaining the Environment with utmost care and security. This saves huge costs that are not realized often.

 

We have an edge that our RIMS being 24 x 7 x 365 shop that provides world class support services remotely in a Managed Services Model for Data Centre and Cloud technologies in terms of Monitor, Maintain and Breakfix with a high performance team delivering from our premise. We offer customized support coverage as well as standard service from 8*5 to 24*7. The services are completely aligned to ITIL framework backed by SLA driven Service Delivery.

 

This encompasses the below list of services

  • Data Center Services
  • Cloud Services
  • Message Integration
  • Domain Services
  • Technical Support Subscription

 

Approach:

  • Due-diligence & Transition
  • Stabilization
  • Sustenance

 

Our Salient Features

  • Pro-Active Monitoring
  • Incident lifecycle management
  • Problem Management
  • Resolution & Diagnosis based on SOPs
  • Change Management
  • Capacity Management
  • Performance Management

 

Key Benefits:

  • ITIL based process delivery
  • Reducing complexity and risk
  • Secured Environment
  • Adopt best practices
  • Improve business focus & Availability
  • Service Transformation
  • Analytical Reports
  • Automation
  • Reduced Cost Outlay

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